In the first instalment, big changes are afoot as Jim decides to hand over the running of the business to his dashing young nephew, and Carol gets the wrong end of the stick when she overhears them discussing the future of the business. 

Paul Duggan continues to prey on Carol's affections, and begins to sow seeds of discontent among the sales force. Will Jim Procter realise in time that his successor at Albery Glass is also his worst enemy?